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Privacy Policy

Last updated: 10 November 2026

This notice explains how Artmines Ltd, trading as PrintPhotos.ie and Image Express, handles personal information through the PrintPhotos.ie customer upload service and print-shop subscription platform.

1. Contact us

Artmines Ltd t/a PrintPhotos.ie, Unit 7A Swan Shopping Centre, Rathmines, Dublin 6, D06 KT54, Ireland. VAT: IE3474881NH. Privacy enquiries: imageexpress.ie@gmail.com.

2. Information we handle

For print orders: your name, required telephone number, optional email address, selected store, print preferences, order number, uploaded files and order status. Uploaded documents or photographs may themselves contain personal or sensitive information. For print-shop enquiries and subscriptions: business/contact name, address, telephone, email, account information, billing and subscription records. We may also process security and technical logs, including IP addresses, to operate and protect the service.

3. Purposes and lawful bases

We use information to receive and route print orders, enable the selected shop to contact you about errors, provide shop accounts and subscriptions, send service communications, keep required accounting records and secure the service. Depending on the processing activity, the lawful basis may be performance of a contract, legitimate interests in secure and reliable operations, or compliance with a legal obligation. We use consent where required, including for optional non-essential cookies.

4. The role of participating print shops

Your selected print shop can access your order and its files to provide printing services. For independent participating shops, the shop may act as a separate controller for its own printing/customer relationship, while Artmines Ltd may act as a processor for hosted order data under appropriate contractual instructions. The precise responsibilities depend on the arrangement with that shop; contact the selected shop about its printing practices.

5. Sharing and service providers

Information may be shared with your selected shop and service providers used to operate the platform, including Supabase for authentication/database/file storage, Vercel for website hosting, Resend for transactional emails and Stripe for subscriptions and payments. These providers process information according to their services and applicable agreements. We do not sell uploaded print files or customer contact details.

6. Retention

The service is designed to delete print-order records and uploaded files when staff mark an order as collected, while retaining limited non-content order-count history. Orders not marked collected may remain until they are completed or removed by authorised staff; please contact us if you need an outstanding order deleted. Subscription, billing, accounting and security records may be kept for longer where needed for legal obligations, disputes and security. Deletion from active systems does not necessarily mean immediate deletion from provider backups.

7. International processing and security

Some providers may process data outside Ireland or the European Economic Area. Where required, appropriate transfer safeguards must apply. We use access-controlled staff accounts and restricted file access, but no online service can guarantee absolute security. Please avoid uploading information that is not necessary for printing.

8. Your rights

Subject to applicable conditions, you can request access, correction, erasure, restriction, portability or objection to processing. Contact us at the email above. You may complain to Ireland’s Data Protection Commission at dataprotection.ie.

9. Cookies

Essential technologies may be used for security, login and operation of the site. If optional analytics, advertising or other non-essential tracking is introduced, it must be disclosed and enabled only with any required consent and withdrawal controls.

10. Changes

We may update this notice when the service or legal requirements change. The latest version will be published here.

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